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Client Services Officer, Issuer Services

Recognized as one of Alberta's Top Employers and Canada's Top Small and Medium Employers for 2018 Olympia Financial Group Inc. provides personalized administrative services to our clients in five areas; Self Directed Investment Accounts, Corporate Shareholder Services, Exempt Edge, Foreign Exchange, and Health Benefits. Founded in 1996, Olympia's head office is located in Calgary, AB.

We are looking for a Client Services Officer, Issuer Services in our Calgary office.

As an Olympian you are entitled to generous perks including:

Position Summary

Your primary roles include cultivating and nurturing long lasting relationships with a portfolio of direct clients. You liaise between clients and internal teams to ensure effective delivery of personalized support. You take the time to understand the unique and diverse needs of your clients, provide tailored solutions and recognize opportunities to provide further education. You have the distinct capacity to translate complex or ambiguous information into readily-understood communications.

As the ideal candidate, you are a confident relationship expert who thrives in an ever changing fast-paced work culture. Your goal is to gain trust through a genuine passion to go above and beyond client expectations. You take ownership of diverse client inquiries, concerns and complaints and strive to move forward. You care about connecting with others and demonstrate the desire to work within a team. You are positive, motivated and driven to achieve success. You are committed to self-development and proactively seek coaching on new ways to grow.

Role Responsibilities

Personal Characteristics

Experience and Skills

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic team, please submit your resume here Apply Now

Please note that only candidates considered for an interview will be contacted.